Follow us on Twitter and LinkedIn to stay connected with NAA

Follow us on LinkedIn Follow us on Twitter

Stay in touch. Get all the latest NAA news and events straight to your email.

Please fill in the email box and click the sign up button

    NAA Event: NAA Training Showcase – Hosted by Klarius Products, 6 December 2018, Stoke-on-Trent

    Start date: 06/12/2018
    Cost: Please register via Eventbrite link Free for NAA Members

    Join us for a series of short taster sessions to explore the opportunities of key skills training. Delivered by Steve Dickson from the partnership, Customer Journey, the sessions will give you the opportunity to see how these workshops could support your teams and ultimately your business in 2019…

    Presentation Skills and Public Speaking

    Like it or loathe it, it is a key skill needed across the Automotive Sector. Not just externally at events, exhibitions or addresses, but internally in the process and interdepartmental communications and briefings. Through taking part in a full training session, most people’s abilities in this area can be enhanced by over 50%.

    Do you have team members that need to improve their presentation skills?

    Customer and User Experience

    By 2020, Customer Experience will overtake price for the first time as the key differentiator of purchasing choice and decision. Customer experience is as much about process and functionality, as it is personal engagement with staff team members, either onsite, on the phone or online.

    Would you like to improve your customers’ journey?

    Sales development techniques and negotiation.

    Business has varied processes and selling periods, and has short sales cycle, medium or long term, protracted negotiations. It is expected, therefore, that the skills and techniques learned and developed need different approaches and continually polishing or refreshing. Success breeds success.

    Do you need help developing sales skills?

    09:30   Arrival & refreshments
    10:20   Presentation skills & public speaking
    10:40   Customer & user experience
    11:00   Sales and negotiation
    11:20   Q&A
    11:30   Depart

    Klarius Products
    Brookhouses Industrial Estate
    New Haden Rd
    ST10 1UF

    Please register via Eventbrite following this link

    This event is free to NAA Members.  To check your membership is still valid, please contact

    European Regional Development Fund Northern Powerhouse
    Partners Department for Business Innovation and Skills Finance Birmingham