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    TS16949 – 1 Day 8D Problem Solving


    To be held at Partnership for Learning, South Road, Halewood, Liverpool
    Delivered by SMMT Industry Forum

    Who should attend?

    The 1 day course is designed for delegates involved in Problem Solving activities and effective non conformity management for both internal and external concerns.

    The objectives:

    • To develop relevant skills and knowledge for using problem solving tools and      techniques within their organisation to effectively determine root causes      and implement corrective and preventative actions.

    Topics covered:

    • Problem Solving related to ISO/TS16949
    • Problem solving tools and techniques such as Fishbone diagrams, root cause analysis (5Y’s) and systemic corrective actions
    • Developing effective problem solving teams
    • Understanding the structure of effective problem solving,
      e.g. containment, problem definition, root cause etc
    • Problem solving following 8D methodology

    The course includes interactive exercises and case studies – Delegates are evaluated using performance and written examination.

    Pricing Structure

    • Tier 1 : £300.00 + vat [Members of NAA]
    • Tier 2 : £390.00 + vat [Non-Members]
    • Tier 3 : £150.00 + vat [SME Excellence Member]

    ** We are offering 5 FREE places to SME’s signed up to our Business Excellence Programme – limited to 1 delegate per company, subject to availability**

    Please contact Zoe Desoer to book a place(s)

    Register your interest

    European Regional Development Fund Northern Powerhouse
    Partners Department for Business Innovation and Skills Finance Birmingham