Follow us on Twitter and LinkedIn to stay connected with NAA

Follow us on LinkedIn Follow us on Twitter

Stay in touch. Get all the latest NAA news and events straight to your email.

Please fill in the email box and click the sign up button

    Select a member from the list

    Servispart Consulting


    Servispart Consulting in St Helens, is the ONLY specialist aftermarket consultancy providing Aftermarket Excellence and Growth Acceleration services for Original Equipment and Parts Manufacturers (OEMs) and related service businesses e.g. outsourced parts/inventory managers, 3PLs or IS/IT providers.

    We provide Strategy, Digital and Transformation consultancy services to grow aftermarket businesses faster, improve competitive advantage and increase customer retention and are the consultants that other better-known consultancies partner with when their clients need real aftermarket expertise.

    We bring/share ideas, challenges and intelligent thought within/across equipment sectors that to date have included Automotive, Aerospace, Defence, Industrial, Marine, Hi-Tech, Electronics and Domestic Appliances.


    What can you offer to members?

    Founded in 2006, Servispart Consulting understands that a manufacturer’s relationship with its customers does not end when equipment is manufactured and sold.  Aftermarket is typically responsible for 50% to 80% of total profits during the end-to-end equipment lifecycle and manufacturers need to find ways to avoid profit loss and retain their customers throughout.

    This “Servitisation” of manufacturing is clearly a significant profit opportunity for today’s manufacturing businesses especially as today’s customers are increasingly preferring subscription service solutions over the more traditional capital purchase ownership models of the past.

    Servispart Consulting helps to solve aftermarket growth problems and unlock aftermarket profit opportunities such as Servitisation, Internet of Things, Field Service Management, and so on, through a combination of one or more of its consulting services.

    The best way to start is with one of our low-cost, high-impact, starter offers such as Servispart Growth Accelerator, which uses our proprietary Aftermarket 360TM technique to unlock all your potential improvement/growth opportunities.

    Past and present clients include well-known companies such as Jaguar Land Rover, Hyundai, Paccar/Leyland, Unipart Logistics, Neovia Logistics, TVS Supply Chain Solutions, Rolls-Royce, BAE Systems, Lockheed Martin, Thales, Panasonic, Wincanton and Glen Dimplex in addition to many SMEs.


    Have you got any examples of work you would like to share?

    One example involved turnaround of the global parts operation of a well-known automotive OEM, delivering significant benefits including parts availability improvement of 14%, backorders 56%, parts arrears 63%, packer arrears 84% and throughput capacity increase of 50% within 8 months of project start-up.


    If you have an aftermarket challenge or profit opportunity that you think Servispart Consulting might be able to help you with then we’d love to hear from you. Contact us today to help drive your thinking and approach.


    Contact Details:

    Adrian Botham, Director

    Tel: 07801 714540



    European Regional Development Fund Northern Powerhouse
    Partners Department for Business Innovation and Skills Finance Birmingham